LSI 3ware SAS 9750-8i Uživatelská příručka stáhnout pdf (Strana 256)

Troubleshooting

244 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.0

• The motherboard may be functional, but may not be compatible. Please

check the Motherboard Compatibility List, available on the LSI website

at http://www.lsi.com/channel/support/marketing_resources, through the

Data & Interoperability tab, to see if you motherboard has been tested by

3ware. If you have a different type of motherboard available, you may

want to test the controller in it to see if the 3ware BIOS screen appears.

• The motherboard's BIOS may need to be upgraded. Check the web site of

the motherboard manufacturer to download and install their latest BIOS.

• The motherboard may not be functional.

• You may not have the latest 3ware firmware and driver. To see what

version you have, see “Determining the Current Version of Your 3ware

Driver” on page 176.To download the most recent software, see

http://www.lsi.com/channel/ChannelDownloads.

Need to boot from a non-3ware device without changing the boot

order

If the operating system is installed on a 3ware unit, you can temporarily

bypass the 3ware BIOS and prevent the OS from booting from that unit by

pressing Alt-b. This saves the step of changing the boot order in the

motherboard BIOS and having to change it back again.

Software Installation Problems

The 3ware RAID controller was configured without problems, but

the system does not boot

The problem could be one or more of the following:

• The BIOS may have changed the order of the boot devices. Check your

system BIOS boot sequence.

• The 3ware BIOS will only boot from the first unit listed in 3BM. You can

change the unit from which the 3ware controller boots by moving it to the

top of the list of units by highlighting the unit and pressing the 'Page Up'/

'Page Down' keys.

• The operating system is installed on a device that is not in your system’s

boot order. Use your system’s Setup utility to include the StorSwitch

controller in the boot order.

• If your operating system was installed before you configured your RAID

units, you may have overwritten your operating system. Remember that

creating or deleting a RAID unit overwrites any existing data on the

member drives. Reinstall your operating system.

• There may be a compatibility problem between the motherboard system

BIOS and the 3ware BIOS. Check the LSI website to see if your

motherboard is compatible with the 3ware BIOS, and check with your

motherboard manufacturer for potential BIOS updates. Interoperability

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LSI 3ware SAS 9750-8i Uživatelská příručka Strana 256

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